Terms & Conditions

Last Updated: 05-05-2025

Welcome to RF Print. By placing an order, using our website, or engaging our services, you agree to the Terms & Conditions outlined below. Please read them carefully. If you have any questions, feel free to contact us.

 


 
1. General Agreement

By using this website or purchasing products/services from RF Print, you acknowledge that you are legally authorized to make purchases and agree to abide by these Terms & Conditions.

RF Print reserves the right to update, modify, or change these Terms at any time without prior notice.

 


 
2. Order Process

All orders must be submitted through our website, email, or in person.
You are responsible for reviewing ALL details before ordering, including:

  • Size

  • Quantity

  • Colors

  • Materials

  • Finishing options

  • Shipping information

Once an order is placed, it cannot be canceled or altered if production has already started.

 


 
3. Artwork & File Requirements

We are not responsible for:

  • Low-resolution artwork

  • Incorrect sizes or bleed

  • Misspellings or grammatical errors

  • Color shifts due to RGB-to-CMYK conversion

  • Improper file setup

All files should follow our File Preparation Guide and must meet industry-standard printing specifications.

If we assist with design or file adjustments, you are responsible for reviewing and approving the final proof before production.

 


 
4. Proofs & Approvals

For custom printing, a digital proof may be provided.
Production will only begin after you approve the proof.

By approving a proof, you accept full responsibility for:

  • Text accuracy

  • Colors

  • Layout

  • Image quality

  • Final design

Approved proofs are considered the final version. No changes can be made afterward.

 


 
5. Color Match Disclaimer

Color output may vary from your screen or home/office printer due to differences in:

  • Monitors

  • Calibration

  • Ink types

  • Paper stocks

  • Print methods

We do not guarantee exact color matches.
If color accuracy is critical, please request a hard proof (additional charges apply).

 


 
6. Turnaround Times

Turnaround begins after:

  1. Full payment is received,

  2. Artwork files pass inspection, and

  3. Proof is approved (if applicable).

Turnaround times are estimates—not guarantees. Delays may occur due to:

  • Weather

  • Equipment issues

  • Supply chain delays

  • High-volume seasons

  • Delivery carrier problems

RF Print is not responsible for delays outside our control.

 


 
7. Shipping & Delivery

RF Print uses national carriers such as USPS, UPS, and FedEx. Shipping costs are calculated at checkout.

We are not responsible for:

  • Shipping delays

  • Damaged packages caused by the carrier

  • Lost or stolen packages

  • Incorrect addresses provided by the customer

Once the package is handed to the carrier, responsibility transfers to the customer.

If a package is returned due to an incorrect address, reshipping fees apply.

 


 
8. Returns, Refunds & Reprints

Since all products are custom printed, all sales are final.

We only offer reprints for manufacturing defects such as:

  • Incorrect trim

  • Incorrect size

  • Poor print quality

  • Finishing errors

We do NOT provide refunds or reprints for:

  • Customer errors in artwork

  • Misunderstood product specs

  • Color variations

  • Delayed shipping

  • Small variances within industry tolerance (e.g., 1/16″ trimming differences)

Issues must be reported within 3 business days of delivery, with photo proof required.

 


 
9. Payment Terms

Full payment is required before production begins.
We accept major credit/debit cards and other payment methods listed at checkout.

Chargebacks or disputes filed without contacting RF Print first may result in account suspension.

 


 
10. Pricing & Promotions

All pricing is subject to change at any time without notice.

Promotional codes must be entered at checkout—they cannot be applied retroactively.

 


 
11. Intellectual Property

By submitting artwork, you confirm that:

  • You own the rights to the content, OR

  • You have permission from the copyright holder.

RF Print is not responsible for copyright violations made by the customer.

We reserve the right to refuse any order that contains:

  • Offensive content

  • Copyrighted material without permission

  • Illegal or harmful imagery

  •  


 
12. Privacy

Your privacy is important to us.
We do not sell or share your personal information.
For details, see our Privacy Policy.

 


 
13. Limitation of Liability

RF Print is not liable for indirect, incidental, or consequential damages of any kind, including but not limited to:

  • Lost profits

  • Delayed projects

  • Missed deadlines

  • Business interruption

Our maximum liability is limited to the cost of the product purchased.

 


 
14. Governing Law

These Terms & Conditions are governed by the laws of the state in which RF Print operates.
Any disputes will be handled in the courts of that jurisdiction.

 


 
15. Contact Us

If you have questions about these Terms & Conditions, please contact us:

📩 Email: info@redfalconprint.com
📞 Phone: 470-348-1344